Purpose: R&D activities, as well as its knowledge multidisciplinary fostered contribute to technology-based enterprises (TBE) seek innovation of products in continuous and collaborative ways. Enterprise capability to dealing with diversity, inimitable values, emotional and social links among individuals involved in changing is crucial for P&D succeed. Considering context, we follow to answer research question: How do TBE articulate relational capability to new products development (NPD)?
Design/methodology/approach: Thereunto, a multiple cases study in four TBE is performed into biotech industry.
Findings: Outcomes led to design a descriptive relational capability model associated with NPD which identify interactions and synergies that contribute to deeper knowledge in strategic alliances management in TBE for NPD.
Research, Practical & Social implications: There are clear contributions to advance knowledge through this research in respect of deep analysis of relational capabilities into biotech TBE since they operate in a collaborative R&D system and partnership with outsiders to hunt opportunities, resources, and technologies. So, we have a social phenomenon to understand relational capabilities applied in NPD under a dynamic market influence.